Open to Product Design roles

I design complex, high-stakes products people can actually use.

Hi, I'm Annie. I'm a product designer who likes the messy, high-stakes stuff: dense workflows and internal tools, the kind of product where a wrong step actually matters. The kind of product that people use every day to do their jobs (and where pain points start to add up). I take those and turn them into something people can actually use.

Most recently I led design on Design Studio at Customer.io, our own message-building environment (with a new dual code/visual editor). It grew from about 6% to 39% weekly attach in its beta first year. These days I work AI-assisted, using tools like Claude, Cursor, and Figma Make to speed up prototyping and research, even shipping to production.

If you've got a gnarly, workflow-heavy problem to think through, I'd love to talk. If you need a flashy campaign site that triggers all the feels, I'm probably not your person.